Retail Ordering Policies for Beads & Jewelry Findings

See the Shopping instructions if you need help using the online shopping system.

Minimum order $50.00.

On orders over $75, receive Free Ground Shipping or a discount on a faster shipping method.

We apply the largest applicable discount. Items that are already discounted are not eligible for additional discounts and do not count towards invoice total discounts.

You can order directly from our Web site using secure credit card transmission.

Office hours are Mon. to Fri. 9:00 to 5:00, US Pacific Time. We do accept VISA and MC. We do not extend terms. Please call us at 1-800-336-6462 if you have any questions

All silver beads and components are sterling silver.

FAIR TRADE: Nina Designs has been practicing fair trade since long before there was a term for it. Why aren't we certified? In our experience, most Fair Trade organizations are set up to monitor worker collectives and don't have a way to accommodate private companies with a strong interest in the social welfare of their employees. In additional, these organizations have steep annual fees. We believe the funds are better spent on benefits for our staff in Bali than on administrative fees to an American organization. Click here for more details about our fair trade philosophy, labor practices and philanthropy.

RETURN POLICY: Items may be returned for merchandise credit only within ten days of purchase. Merchandise must be in original condition and packed properly in a rigid box. Gemstones must be on original strand. No refunds.

Nina Designs is not responsible for postage on returned items.

Please understand that most of our beads are made one at a time in Indonesia, therefore we sometimes experience delays that leave us temporarily out of stock of certain items. We apologize for any inconvenience this may cause you.

Sold out items can take 4-6 weeks to come in. Please reorder at a later date.

Nina Designs is committed to paying a living wage. This commitment is reflected in the high quality of work that our silversmiths deliver in return.

Stone availability varies unpredictably due to market forces beyond our control. Specify alternate choices to avoid delays.

Our carved items are made from cow bone. This material is strictly a by-product. In Indonesia, when an animal is killed for food, every part of it is used, including the bones.

GOLD: We have a growing selection of gold plated silver chain and satin finish gold earrings, clasps and other findings in stock. Keep in mind that bending a gold plated item may cause the gold to crack. Contact Us with any questions.

All the designs in this catalog are copyrighted. It is illegal to copy all or any part of a copyrighted piece. You may not reproduce our designs, but you can incorporate our components into your work in any way you wish and resell the completed jewelry under a private label.